Nurse Aide Practice Exam 2025 – 400 Free Practice Questions to Pass the Exam

Using validation therapy is an effective communication technique when interacting with a confused resident who may be making untrue comments. This approach involves acknowledging the resident’s feelings and emotions rather than trying to correct their misconceptions. It helps to create a supportive environment where the resident feels heard and understood, which can be very calming and reassuring for someone experiencing confusion or distress.

Validation therapy encourages caregivers to listen actively and reflect back what the resident is expressing, validating their feelings without necessarily addressing the factual accuracy of their statements. This can help maintain dignity and reduce frustration, as confrontational or corrective responses might lead to increased agitation or confusion for the resident.

In contrast, directly correcting the resident might exacerbate their confusion or frustration, and ignoring their statements can make them feel dismissed or unimportant. Changing the subject immediately may also prevent the resident from expressing themselves fully, which could lead to feelings of isolation or distress. Therefore, validation therapy stands out as the most compassionate and effective strategy in this scenario.